General Terms and Conditions

As through business activities also a hotel room reservation is based on regulations. The customer´s application and the acceptance of the room reservation by the hotel constitutes a contract between both parties. This contract may only be cancelled upon both parties´ agreement.

Resultant Terms and Conditions:

The contract comes into being upon the acceptance of the customer´s application by the hotel and also if a room was provided for the customer without written confirmation due to short notice. Both hotel and customer are liable under this contract to fulfill these terms and conditions regadless of the duration the contract was closed for.

The hotel reserves the right in special seasons to authorize online bookings and posibly cancel reservation.

The hotel undertakes to keep the rooms reserved by the customer. By overbooking the hotel have to keep an option for a booking solution for the customer.

If rooms are not used, the customer is obligated to pay the contractually agreed rate less 20% of the room rate for saved expenses.
In case of non-performance by the customer the hotel is obliged in good faith to endeavor to rent the rooms to a third party. Until done so the customer is obligated to pay the calculated amount stated in paragraph 3 for the entire duration stated in the contract.
The sole court of jurisdiction is the registered seat of the hotel.

Cancellation by customer

The customer may rescind the contract up to 4 weeks prior to arrival date without incurring payment or damage compensation claims by the hotel. The customer´s right of rescission expires, if he does not exercise his rescission rights by the agreed date. Then the customer is obligated to pay 80% of the contractually agreed rate, if the rooms could not be rented otherwise. This also applies for late arrival and early departure. We recommend the closing of a travel cancellation insurance. Otherwise the regulations of the general contract apply.